Terms of service

Terms & Conditions – Woodiee

These Terms & Conditions govern your use of the Woodiee website and services operated by Zeloak LLC. By accessing or purchasing from our website, you agree to these terms.

1. Company Information

Woodiee is an online ladies wear ecommerce store operated by:

Legal Entity: Zeloak LLC
Website: www.zeloak.com / woodiee.in
Support Email: support@zeloak.com
Phone / WhatsApp: +91-9995179331
Registered Address: 65, S Baker Road, Wyoming 82210, USA

2. Eligibility

By using this website, you confirm that:

You are at least 18 years old, or using the site under parental/guardian supervision.
You are legally capable of entering into binding contracts.

3. Use of Website

You agree not to:

Misuse the website or its content
Attempt fraudulent transactions
Copy, resell, or reproduce any website content without permission
Use the platform for illegal activities

Woodiee reserves the right to restrict access if misuse is detected.

4. Product Information

We aim to display accurate product descriptions, images, and pricing. However:

Slight variations in color, fabric, or appearance may occur due to screen settings and photography.
Product availability is subject to change without notice.

5. Pricing & Payments

We accept secure payments via:

Razorpay
UPI
Credit/Debit Cards
Net Banking
Cash on Delivery (COD)

All prices are listed in INR (₹) and may include applicable taxes.

Woodiee reserves the right to modify pricing at any time.

6. Shipping & Delivery

Shipping is available only within India.
Delivery time is typically 3–7 business days after dispatch.
Delays may occur due to courier services, weather, or unforeseen circumstances.

7. Returns & Refunds

Returns are accepted within 5 days of delivery.
Items must be unused and in original condition.
Customers are responsible for return shipping costs.
No restocking fee applies.
Refunds will be processed after inspection of returned items.

8. Order Cancellation

Orders can be cancelled only before dispatch.
Once shipped, cancellation is not possible.

We reserve the right to cancel orders due to:

Payment failure
Product unavailability
Suspicious or fraudulent activity

9. Limitation of Liability

Woodiee and Zeloak LLC are not responsible for:

Indirect or consequential damages
Delivery delays beyond our control
Losses due to misuse of the website or services

10. Intellectual Property

All content including logos, images, designs, and text on Woodiee is owned by Zeloak LLC. Unauthorized use is strictly prohibited.

11. Privacy

Your use of this website is also governed by our Privacy Policy. We are committed to protecting your personal data.

12. Governing Law

These Terms are governed by the laws of the United States of America, while transactions within India are also subject to applicable Indian ecommerce regulations.

Any disputes will be handled under appropriate legal jurisdiction.

13. Changes to Terms

Woodiee reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.